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HP Laptop Subscription​

We’re pausing signups, not your experience

With new subscriptions on hold, existing laptop plans remain unchanged. You’ll still get the premium performance, easy upgrades1, and 24/7 support2 you depend on.

A girl with a HP laptop

Experience the HP Laptop Subscription difference:

Laptop and accessories

New HP laptop & optional add ons​

Create your dream setup with a new AI-powered HP laptop and optional accessories.

Expert support person

Tech that always works

Our 24/7 Pro live support2 team ensures your tech keeps working like new. If we can’t fix it, we’ll ship out a replacement the next business day3, at no extra cost.

Laptop replacement box

Flexibility to upgrade after 1 year​

Easily stay up to date with the latest features. After one year, you can trade in the laptop and upgrade to the newest tech.1

Laptop upgrade icon

Predictable monthly payments

Get access to the best tech for you in convenient monthly payments. No surprise expenses for repairs or extra fees.

Discover your perfect laptop plan

Uninterrupted multitasking power

HP Pavilion 16”
Out of stock Out of stock
HP Pavilion 16” Image
Windows Copilot
Built-in NPU NPU Logo
From
$34.99 /month6
1 year commitment
Info
After the risk-free 30-day trial period4 ends, a cancellation fee applies if you cancel your subscription before the end of 12 months.
  • Intuitive and versatile for all your needs
  • Windows 11 Home12
  • Intel® Core™ Ultra 7 processor16
  • Built-in NPU, up to 11 TOPS14
  • 16 GB memory; 512 GB SSD storage15
  • 16" diagonal, 2K display
  • Up to 11 hours battery life17

Create with confidence

HP Envy 17”
Out of stock Out of stock
HP Envy 17” Image
Windows Copilot
Built-in NPU NPU Logo
From
$44.99 /month6
1 year commitment
Info
After the risk-free 30-day trial period4 ends, a cancellation fee applies if you cancel your subscription before the end of 12 months.
  • Boost productivity and creativity on a vibrant extra-large touchscreen
  • Windows 11 Home12
  • Intel® Core™ Ultra 7 processor16
  • Built-in NPU, up to 11 TOPS14
  • 16 GB memory; 512 GB SSD storage15
  • 17.3" diagonal FHD touch display
  • Up to 10 hours and 45 minutes battery life17

Hear from those who've tried it

All customers providing testimonials received a $5 Amazon gift card for completing the initial survey

How it works Image

It’s easy to get started

1
Personalize your setup

Start by choosing a laptop that's right for you, then customize your setup with optional accessories.

2
Sign up in minutes

Create an account and enter your billing info. Once approved, you’ll receive your laptop within three business days.11

3
Try it risk-free for 30 days

If you decide it’s not for you, simply cancel within that 30-day trial period4 and return the laptop and accessories for a full refund. Learn More

4
Enjoy it without worry

Use your new laptop and accessories, all for one monthly payment.1 Dedicated live experts are available around the clock if you need help.2

Upgrade Icon
Upgrade when you're ready

Upgrade on your schedule! After one year, you have the option to upgrade to the latest and greatest tech—or continue using the laptop you love. Learn More

FAQs

About HP Laptop Subscription
What is the HP Laptop Subscription and what’s included?
The HP Laptop Subscription makes it easier to get the best laptop and accessories for you today—with the flexibility to upgrade to the next tech tomorrow—plus the peace of mind to keep it all working, for one monthly payment.

With the HP Laptop Subscription, you get:
  • Your choice of a new HP laptop from one of our most popular models
  • Dedicated 24/7 Pro live support with continuous coverage from a real, live HP expert
  • As soon as next business day replacement if we can’t fix it over the phone
  • The option to upgrade to a new laptop after 1 year
What if I want to cancel my subscription after the trial period?

If you cancel after the first 30 days but still within the first year, there is a cancellation fee equal to the remaining year’s payments. For example, if you cancel six months after enrollment, your cancellation fee will be equal to six months times your monthly payment.

You can cancel through your online HP Laptop Subscription account, or by contacting 24/7 Pro live support at 1-866-204-8618. Your subscription will remain active through your current monthly billing cycle and then will stop.

You must return all products to HP within 10 days of canceling. We’ll send an email with instructions and a pre-paid return shipping label. Either use the original packaging, or FedEx can provide return packaging when dropping your products off.

Cancellation fees only apply to your subscription laptop or upgrade laptop for the first 12 months.

HP Pavilion 16"

Out of stock

Cancellation Fee after 30 days

1 month

$0

2 months

$384.89

3 months

$349.90

4 months

$314.91

5 months

$279.92

6 months

$244.93

7 months

$209.94

8 months

$174.95

9 months

$139.96

10 months

$104.97

11 months

$69.98

12 months

$34.99

13+ months

$0.00

HP Envy 17"

Out of stock

Cancellation Fee after 30 days

1 month

$0

2 months

$494.89

3 months

$449.90

4 months

$404.91

5 months

$359.92

6 months

$314.93

7 months

$269.94

8 months

$224.95

9 months

$179.96

10 months

$134.97

11 months

$89.98

12 months

$44.99

13+ months

$0.00

HP OmniBook X Flip 14”

Out of stock

Cancellation Fee after 30 days

1 month

$0

2 months

$604.89

3 months

$549.90

4 months

$494.91

5 months

$439.92

6 months

$384.93

7 months

$329.94

8 months

$274.95

9 months

$219.96

10 months

$164.97

11 months

$109.98

12 months

$54.99

13+ months

$0.00

HP EliteBook 6 G1q 14”

Out of stock

Cancellation Fee after 30 days

1 month

$0

2 months

$934.89

3 months

$849.90

4 months

$764.91

5 months

$679.92

6 months

$594.93

7 months

$509.94

8 months

$424.95

9 months

$339.96

10 months

$254.97

11 months

$169.98

12 months

$84.99

13+ months

$0.00

There is no option to “buy out” the laptop. Non-return fees will apply if the products are not returned within 10 days of receiving the return shipping label.

Laptops

Non-return fees after 10 days

HP Pavilion 16"

$839.76

HP Envy 17"

$1,079.76

HP OmniBook X Flip 14”

$1,299.00

HP EliteBook 6 G1q 14”

$3,218.00

Add-ons

Non-return fees after 10 days

HP 650 Wireless Keyboard and Mouse

$47.76

HP Universal USB-C Multiport Hub

$95.76

HP Series 5 27" FHD White Monitor

$167.76
About HP Laptop Subscription
What is the HP Laptop Subscription and what’s included?
The HP Laptop Subscription makes it easier to get the best laptop and accessories for you today—with the flexibility to upgrade to the next tech tomorrow—plus the peace of mind to keep it all working, for one monthly payment.

With the HP Laptop Subscription, you get:
  • Your choice of a new HP laptop from one of our most popular models
  • Dedicated 24/7 Pro live support with continuous coverage from a real, live HP expert
  • As soon as next business day replacement if we can’t fix it over the phone
  • The option to upgrade to a new laptop after 1 year
What if I want to cancel my subscription after the trial period?

If you cancel after the first 30 days but still within the first year, there is a cancellation fee equal to the remaining year’s payments. For example, if you cancel six months after enrollment, your cancellation fee will be equal to six months times your monthly payment.

You can cancel through your online HP Laptop Subscription account, or by contacting 24/7 Pro live support at 1-866-204-8618. Your subscription will remain active through your current monthly billing cycle and then will stop.

You must return all products to HP within 10 days of canceling. We’ll send an email with instructions and a pre-paid return shipping label. Either use the original packaging, or FedEx can provide return packaging when dropping your products off.

Cancellation fees only apply to your subscription laptop or upgrade laptop for the first 12 months.

HP Pavilion 16"

Out of stock

Cancellation Fee after 30 days

1 month

$0

2 months

$384.89

3 months

$349.90

4 months

$314.91

5 months

$279.92

6 months

$244.93

7 months

$209.94

8 months

$174.95

9 months

$139.96

10 months

$104.97

11 months

$69.98

12 months

$34.99

13+ months

$0.00

HP Envy 17"

Out of stock

Cancellation Fee after 30 days

1 month

$0

2 months

$494.89

3 months

$449.90

4 months

$404.91

5 months

$359.92

6 months

$314.93

7 months

$269.94

8 months

$224.95

9 months

$179.96

10 months

$134.97

11 months

$89.98

12 months

$44.99

13+ months

$0.00

HP OmniBook X Flip 14”

Out of stock

Cancellation Fee after 30 days

1 month

$0

2 months

$604.89

3 months

$549.90

4 months

$494.91

5 months

$439.92

6 months

$384.93

7 months

$329.94

8 months

$274.95

9 months

$219.96

10 months

$164.97

11 months

$109.98

12 months

$54.99

13+ months

$0.00

HP EliteBook 6 G1q 14”

Out of stock

Cancellation Fee after 30 days

1 month

$0

2 months

$934.89

3 months

$849.90

4 months

$764.91

5 months

$679.92

6 months

$594.93

7 months

$509.94

8 months

$424.95

9 months

$339.96

10 months

$254.97

11 months

$169.98

12 months

$84.99

13+ months

$0.00

There is no option to “buy out” the laptop. Non-return fees will apply if the products are not returned within 10 days of receiving the return shipping label.

Laptops

Non-return fees after 10 days

HP Pavilion 16"

$839.76

HP Envy 17"

$1,079.76

HP OmniBook X Flip 14”

$1,299.00

HP EliteBook 6 G1q 14”

$3,218.00

Add-ons

Non-return fees after 10 days

HP 650 Wireless Keyboard and Mouse

$47.76

HP Universal USB-C Multiport Hub

$95.76

HP Series 5 27" FHD White Monitor

$167.76
What are the typical costs associated with the HP Laptop Subscription?

With the HP Laptop Subscription, your monthly cost is based on the HP laptop and accessories you choose when you sign up, plus sales tax where applicable.

There are no additional costs for 24/7 support with continuous coverage or as soon as next business day replacement.

If you opt to upgrade after 12 months, your monthly price will be based on the new HP laptop and accessories you select at that time.

If you choose to cancel your subscription after the 30-day risk-free trial but before the end of the 12-month period, a cancellation fee will apply.

What happens after the first 12 months?

You can continue your HP Laptop Subscription for as long as you like.

After the initial 12 months: You can continue using your current laptop at the same monthly price and there is no longer a cancellation fee if you decide to cancel. You also have the option to trade in and upgrade the laptop at any time. Simply choose a new laptop in MyAccount, return the old laptop, and your subscription continues uninterrupted at the new monthly price based on the laptop you choose.

If you choose to unsubscribe to the HP Laptop Subscription, you must cancel and return all your devices to HP to avoid any non-return fees. We’ll provide a pre-paid shipping label and instructions for how to complete your return.

What happens to my subscription products if I cancel?

If you cancel, you are legally required to return all products included in your subscription within 10 days of receiving the return label. Non-return fees apply for any product not returned to HP (non-return fees are based on the products in your subscription). There is no option to “buy out” the laptop and accessories. 

Laptops

Non-return fees after 10 days

HP Pavilion 16"

$839.76

HP Envy 17"

$1,079.76

HP OmniBook X Flip 14”

$1,299.00

HP EliteBook 6 G1q 14”

$3,218.00

Add-ons

Non-return fees after 10 days

HP 650 Wireless Keyboard and Mouse

$47.76

HP Universal USB-C Multiport Hub

$95.76

HP Series 5 27" FHD White Monitor

$167.76
Is my data privacy secure on a laptop I won’t own?

We take your privacy and data seriously. We do not have access to any of your personal files on the laptop at any time during your subscription, and our support team will assist you in removing and transferring all data to another device prior to you returning the laptop. We securely wipe and destroy the data before repurposing it or recycling to keep you protected—always.

View our HP Privacy statement.

Is there an easy way to transfer my files and data to my new laptop when I upgrade?

When you’re ready to trade in your old laptop and upgrade to a new one, we will provide you with PCmover® Professional, a software that automatically moves your applications, files, settings, and user profiles from one laptop to your next.

Here’s how:
  1. Install PCmover® on both of your computers and follow the simple setup guide.
  2. Pair your computers with the PCmover® serial number. 
  3. Select what software, files, and settings you want to transfer to the new laptop.
  4. Start the transfer and let PCmover® do the rest.  

When you feel everything has transferred over to your new laptop, you can ship us back the old device.

Can I get the services with the HP laptop I already own?

No. Services of the HP Laptop Subscription are included with a new HP laptop as part of your subscription. However, you can separately purchase select HP Care Packs and Smart Friend extended protection services for your existing PC.

How does the billing work with the HP Laptop Subscription?

Your first payment is charged when you sign up. Each monthly payment is automatically charged to your payment method. Sign in to MyAccount for all your HP Laptop Subscription information.

What happens if I miss a payment?

We’ll rebill you to help you catch up. If all rebilling attempts fail, you’ll have a 45-day grace period to make the payment. If payment isn’t made within the grace period, the following actions will be taken:

  • The laptop will be remotely locked
  • Your account may be referred to a collection agency
  • Your subscription will be cancelled
About 5G Service - currently out of stock for new customers
What happens to my 5G service if I travel outside of the US?

The HP Laptop Subscription only supports domestic 5G service within the continental US, Alaska, Hawaii, and Puerto Rico. If you travel outside of the US, you will need to find a local internet connection or use your phone hotspot.

Can I connect the HP EliteBook 6 G1q to my cell phone plan?

No. You cannot connect the HP EliteBook 6 G1q to your own cell phone plan. The 5G service is included with the HP Laptop Subscription.

Is the 5G data unlimited?

Yes, with the HP EliteBook 6 G1q as part of the HP Laptop Subscription, the domestic 5G service is unlimited while in the continental US, Alaska, Hawaii, and Puerto Rico. During congestion, customers may notice reduced speeds until the next bill cycle due to data prioritization.

What if I need help with the 5G service?

With your HP Laptop Subscription, our 24/7 Pro live support team is here to help with any questions about the HP EliteBook 6 G1q including helping walk you through how to use the 5G service.

Getting Help
What happens if I have trouble with my laptop or accessories?

From everyday technical help to the rare device issue, you’re fully supported and protected—no ifs, ands, or bots. Live experts dedicated to your HP Laptop Subscription are available day or night. As long as your HP Laptop Subscription remains active, your laptop and accessories are covered.

Our HP technicians know the ins and outs of your laptop and can help troubleshoot warranty issues. For issues that we cannot resolve over the phone, we’ll ship you a new laptop or accessory as soon as the next business day as well as cover any return shipping costs for the laptop.

What is continuous laptop coverage?

We know unexpected things can happen, and we’ve got you covered. If the laptop or accessory has an issue, you can call our 24/7 Pro live support team anytime. If we cannot fix it over the phone, we can send you a replacement laptop or accessory as soon as the next business day at no additional cost. It's all included in your subscription.

How do I contact support?

You can access our dedicated 24/7 Pro live support team anytime and talk to a real, live person (not a bot) at 1-866-204-8618.

Disclaimers

  1. HP Laptop Subscription includes select laptops and peripherals paid for with a monthly fee charged to your payment method on file based on the devices you select. HP retains ownership of the devices throughout the subscription, and devices must be returned to HP upon subscription upgrade or cancellation. For complete details see HP Laptop Subscription Terms of Service. Your subscription and monthly payments, plus any applicable taxes, will automatically renew and continue unless you cancel. If you cancel your subscription within 30 days of enrolling and return the devices within 10 days of receiving the prepaid return label provided to you, your first monthly payment and any additional charges will be fully refunded to your payment method. Any charge made to your payment method will be fully refunded. You may cancel your subscription at any time by visiting My Account and clicking "Cancel subscription" or by calling 1-866-204-8618. Individual services cannot be cancelled. Early cancellation fees will apply if you cancel after the first 30 days and during the first 12-month term of your subscription based on the devices you select. After the 12-month term, you may cancel anytime without a cancellation fee; or continue your existing subscription by continuing to pay the monthly fee; or upgrade to a new HP Laptop Subscription and payment/cancellation fee/ schedule.
  2. For HP Laptop Subscription support, call 1-866-204-8618. See 24/7 Pro live support datasheet for complete details.
  3. HP Laptop Subscription includes next-business-day replacement shipping for warranty issues. Accidental damage is not included. Service levels and response times may vary depending on your geographic location. Restrictions and limitations apply. See next business day replacement datasheet.
  4. 30 Day Risk-Free Period: To avoid continuing monthly fees and the early cancellation fee applicable to your HP Laptop Subscription, simply cancel within the first 30 days by visiting My Account and clicking "Cancel subscription" or by calling 1-866-204-8618. If you cancel your subscription within 30 days of enrolling and return the devices within 10 days of receiving the prepaid return label provided to you and your first monthly payment and any additional charges will be fully refunded to your payment method.
  5. 5G U.S. service included with HP EliteBook 6 G1q 14”. Service not available everywhere. Connection, upload and download speeds will vary due to network, location, environment, network conditions, and other factors. Network speed is throttled at certain data usage levels. Backwards compatible to 4G LTE and 3G HSPA technologies. See complete details in HP Laptop Subscription Terms of Service.
  6. Starting at lease pricing is based on devices you select, plus applicable taxes and may vary based on product availability. Pricing available from HP.com only and is subject to change without notice.
  7. HP AI Companion requires 32GB RAM for local processing.
  8. Requires Windows 11 and compatible processor with an NPU. Availability and features vary by market and device. Requires Microsoft account to log in. Where Copilot in Windows is not available, the Copilot key will lead to Windows Search. See https://aka.ms/copilotpluspcs.
  9. HP AI Companion is available preloaded on select HP next gen AI PCs or is available for download from the Microsoft Store and requires an HP next gen AI PC with a NPU supporting 40-60 TOPS, with 16GB or more of storage, and requires Windows 11. Perform requires account set up within 30 days of PC boot or enrollment through the HP AI Companion app. Some features require customer upload of local data. Ten (10) library 100MB limit each; supported files may vary and at launch include pdf, .txt, .docx files.
  10. Poly Camera Pro requires the HP app and Windows OS. HP Smart and myHP are now the HP app, available for download on Windows 10 or 11 PCs; macOS computers; and for Apple and Android mobile phones and tablets. Windows PCs do not support print features at launch. Android not supported in China at launch. The HP app requires download available at www.hp.com/hp-app. Not all HP devices, services, apps are available in the HP app. Certain features are available in English language only, and may vary by printer and PC model/country, and between desktop/mobile applications. HP reserves the right to introduce charges for use of select HP app functionality. Internet access required. HP account required for full functionality. Fax sending capability only. Live chat and phone support are available during business hours and varies by country. Chat service is localized in supported regions, and where not supported, will default to English. Supported conferencing features vary by device and device configuration. For complete Terms of Service see: www.hp.com/hp-app-terms-of-use.
  11. Shipping times apply to continental U.S. Shipping times may vary based on the time of order placement, geographic location and carrier delays.
  12. Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows functionality. Windows is automatically updated and enabled. High speed internet and Microsoft account required. ISP fees may apply and additional requirements may apply over time for updates. See http://www.windows.com.
  13. Multi-core is designed to improve performance of certain software products. Not all customers or software applications will necessarily benefit from use of this technology. Performance and clock frequency will vary depending on application workload and your hardware and software configurations. Qualcomm’s numbering is not a measurement of clock speed.
  14. Features and software that require a NPU may require software purchase, subscription or enablement by a software or platform provider, and third party software may have specific configuration or compatibility requirements. Potential NPU inferencing performance varies by use, configuration, and other factors.
  15. For storage drives, GB = 1 billion bytes. TB = 1 trillion bytes. Actual formatted capacity is less. Up to 30GB of disk is reserved for system recovery software.
  16. Multi-core is designed to improve performance of certain software products. Not all customers or software applications will necessarily benefit from use of this technology. Performance and clock frequency will vary depending on application workload and your hardware and software configurations. Intel’s numbering is not a measurement of higher performance.
  17. MobileMark 25 Battery life will vary depending on various factors including product model, configuration, loaded applications, features, use, wireless functionality, and power management settings. The maximum capacity of the battery will naturally decrease with time and usage. See https://bapco.com/products/mobilemark-25/ for additional details.
  18. Intel® Turbo Boost performance varies depending on hardware, software and overall system configuration. See http://www.intel.com/technology/turboboost/ for more information.
  19. All performance specifications represent the typical specifications provided by HP's component manufacturers; actual performance may vary either higher or lower.
  20. WUXGA+ content required to view WUXGA+ images.
  21. Listening to personal stereo equipment at full volume for long periods can damage the user’s hearing. To reduce the risk of hearing damage, lower the volume and amount of time listening at full volume.
  22. Features may require software or other 3rd party applications to provide the described functionality. Internet service required and not included; Camera resolution refers to the image sensor active pixels. The actual image capture pixels depend on the app and/or aspect ratio selected.
  23. Full High-definition (FHD) content is required to view high definition images.
  24. Resolutions are dependent upon monitor capability, and resolution and color depth settings.
  25. Actual brightness will be lower with touchscreen or Sure View.
  26. Up to 27 hours and 30 minutes of video playback battery life on HP EliteBook 6 G1Q configuration available with HP Laptop Subscription. Video Playback battery life will vary depending on various factors including product model, configuration, loaded applications, features, use, wireless functionality, and power management settings. The maximum capacity of the battery will naturally decrease with time and usage.